Harsha Collections: Refund Policy
1. Refund Eligibility
Refunds are available for items that:
Are in new, unused, and original condition
Are returned within 1 day from the date of delivery
Are accompanied by a receipt or proof of purchase and only available for damages with unboxing video.
2. Process
To request a refund:
Contact our customer service team to initiate the return process.
Once we receive the returned item, we will inspect it.
Refunds are processed to the original payment method within 2 business days.
3. Non-Refundable Items
Certain items, including customized jewelry or items marked as final sale, are not eligible for a refund.
4. Shipping Costs
Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the item is defective.
Harsha Collections: Shipping Policy
1. Domestic Shipping
We offer standard and expedited shipping options.
Standard shipping typically takes 5-7 business days.
Expedited shipping takes 2-3 business days.
2. International Shipping
We ship worldwide.
Delivery times and costs will vary depending on the destination.
International customers are responsible for customs duties and taxes.
3. Lost or Damaged Items
In case your order is lost or damaged during shipping, please contact us within 1 day of receiving your package. We will assist with the claims process